We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
The terms “you” and “your” refer to the user of the Platform. The term “Platform Services” refers to any services offered by Multifit whether on the Platform or otherwise.
By using the Platform and the Platform Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Platform.
The Personal Information which You may provide to us and/or which we may collect is or could be the following:
1. Your registration details which may include the your name, email, phone number, login name and password, address, payment or banking information, date of birth,gender, weight, height, location, nutrition data, workouts, physical activity, photographs, biometric information,activity history regarding your use of the Platform, general fitness-related goals, fitness-related habits or other information helpful to achieving your fitness goals.
2. Certain location or geolocation information pulled directly from your mobile device, your wireless carrier or certain third party providers, to allow tracking of your activity. This collection and tracking may occur even when the Platform or other related applications are not actively open and running
4. Any one below the age of 18 years are not authorised to register without the written consent of their guardian. Any direct or indirect information provided by person under the age of 18 years, will not be held by us. You are requested not to provide any personal details like your name, address, phone number, e-mail id, any documentary or biometric details to us, in case you are below 18 years of age. We will immediately delete all your information, if we came to know that you are below 18 years of age
5. We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information.
We may share personal information with our other corporate entities and Franchisee. These entities and Franchisee may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
We will share it to fulfill the purpose for which you provide it and we may share your information other than as described in this Policy, if we notify you and you consent to the sharing.
Our Website links to other websites that may collect personally identifiable information about you. Multifit, Franchisee and its Platform shall not responsible for the privacy practices or the content of those linked websites.
We have in place appropriate technical and security measures to secure the information collected by us.
Our Plateform has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data. However, we cannot guarantee the security of your data transmitted through Multifit Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
We may use your Personal Information for the aforementioned purposes of the Website. We may contact you, by email or other means; for example, we may send you promotional offers on behalf of other businesses, or communicate with you about your use of the Mobile App or the Product.When you sign up for an account, you are opting in to receive emails from Multifit. You can log in to manage your email preferences or you can follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from Multifit.
If you wish to withdraw your consent for the use and disclosure of your personal information in the manner provided in this Policy i.e. you want to delete us your personal information available with us, please write to us at email@example.com. Please note that we may take time to process such requests, and your request shall take effect no later than 7 (seven) business days from the receipt of such request, after which we will not use your personal data for any processing unless required by us to comply with our legal obligations. We may not be able offer you any or all Services upon such withdrawal of your consent.
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at firstname.lastname@example.org write to our Grievance Officer at the following address:
Multifit – Grievance Officer
Further, as per Rule 3(4) of the IT Rules, the Grievance Officer shall acknowledge or respond to Your communication of violation of Rule 3, by any other person, within 36 (thirty six) hours, and the complaints shall be redressed within 1 (one) month from the date of receipt of the complaint
In accordance with Information Technology Act, 2000 and rules made there under, the name and the contact details of the Grievance Officer are provided:
Mr. Sandeepta Das
Gold AdlabsMariplex Mall, 3rd Floor,
East Ave, Marigold complex, Kalyani Nagar,
Pune, Maharashtra 411014.
Phone No – ________
Email id - email@example.com
Time: Monday - Saturday (9:00 - 18:00)
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